Privacy Policy

Effective date: November 4, 2026 | Last updated: November 4, 2026

Biothera Academy LLC, a Texas limited liability company (“Biothera Academy,” “we,” “us” or “our”), operates www.biotheracademy.com and provides online professional training courses. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, purchase a course, create a learner account, take a course, contact us or otherwise interact with our services. It should be read together with our Terms & Conditions and Cookie Policy.

Our services are intended for users located in the United States.

1. Information we collect

Identity and contact information: name, email address, telephone number, billing address and organization.
Account and learner information: username, account status, course enrollment, progress, module completion, assessment responses and scores, certificates and support history.
Transaction information: products purchased, order numbers, amounts, discounts, refunds and payment status. Payment card details are processed by our payment provider, Stripe. We do not store full card numbers or security codes on our own systems.
Communications: inquiries, feedback, support requests, survey responses and anything else you choose to send us.
Technical and usage information: IP address, device and browser information, approximate location derived from IP address, log data, pages visited, timestamps, and cookie or similar identifiers.
Professional information you choose to provide: job title, employer, professional interests or training goals.

2. How we use information

To provide, administer and support purchases, learner accounts, course access, assessments and certificates.
To process payments, prevent and investigate fraud, reconcile transactions and handle refunds.
To respond to inquiries, provide technical help and send important service, account or policy messages.
To operate, secure, maintain and improve our website, learning platform and courses, including understanding course engagement.
To send marketing communications where permitted by law. You may opt out at any time.
To comply with legal obligations, enforce our agreements, protect our rights and establish or defend legal claims.

3. How we share information

We share personal information only with service providers and other parties as reasonably necessary to operate the business. These include:

Hosting and website providers, including Hostinger.
Payment processing, including Stripe, which processes payment information under its own terms and privacy notice.
Learning-management and course-delivery providers, including iSpring Learn, which processes learner account and course-activity information.
Email, support, security and anti-fraud providers that help us communicate with you and protect the services.
Professional advisers, insurers, regulators and law enforcement, where disclosure is required by law or reasonably necessary to protect rights, safety or property.
A successor or counterparty in a merger, financing, sale or transfer of all or part of the business.

We do not allow our service providers to use your personal information for their own unrelated purposes.

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising.

4. Cookies and similar technologies

We use cookies and similar technologies for essential site functions, security and preferences. Details, including the specific cookies we use, are in our Cookie Policy.

Do Not Track and opt-out signals. There is no uniform standard for responding to “Do Not Track” browser signals, and our website does not currently change its behavior in response to them. Because we do not sell personal information or share it for cross-context behavioral advertising, we do not engage in the tracking that opt-out preference signals (such as Global Privacy Control) are designed to limit. If that changes, we will honor those signals as required by law.

5. Marketing communications

You may receive service messages needed to complete a purchase or administer your account. Marketing emails are sent in accordance with applicable law and include an unsubscribe link. Unsubscribing from marketing does not stop essential transactional, security or account messages.

6. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy. In general, we keep order and payment records as long as needed for tax, accounting and legal purposes; learner account, progress and assessment records while your account is active and for a reasonable period afterward so we can verify certificates and resolve disputes; and website logs for a limited period for security and troubleshooting. When information is no longer reasonably needed, we delete or de-identify it, subject to legal and operational constraints such as backups.

7. Security

We use reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure. No website or system can be guaranteed to be completely secure. If a security incident affects your personal information, we will notify you and the relevant authorities as required by law.

8. Your privacy rights and choices

Depending on where you live and the laws that apply to our business, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain processing. Some rights are subject to exceptions and identity verification.

Texas residents may have rights under the Texas Data Privacy and Security Act where that Act applies to us and to the individual. California residents may have rights under the California Consumer Privacy Act where it applies. Residents of other states may have similar rights. We evaluate and respond to requests in accordance with applicable law.

To submit a request, email contact@biotheracademy.com. We may need to verify your identity before acting on a request. If we deny a request, you may appeal by emailing contact@biotheracademy.com with the subject line “Privacy Request Appeal.” We respond to appeals within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.

9. Children

Our courses are designed for adults. You must be at least 18 years old to create an account or make a purchase, and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact contact@biotheracademy.com and we will take appropriate action.

10. Third-party websites and services

Our website or courses may link to third-party websites and services. They operate under their own privacy practices, and we are not responsible for them. Please review their notices before providing information.

11. Where information is processed

Our services are intended for users in the United States, and information is processed in the United States. Some service providers may process information in other countries; where the law requires safeguards for such transfers, we use them.

12. Changes to this Policy

We may update this Policy from time to time. The updated version will be posted on this page with a new “Last updated” date and takes effect when posted unless a later date is stated. Where required by law, we will provide additional notice or obtain consent.

13. Contact

Privacy questions and requests: contact@biotheracademy.com

Biothera Academy LLC, Houston, Texas, United States