Contact Us

Customer support, course inquiries and business inquiries

Biothera Academy LLC is a Texas limited liability company. We welcome questions about our Prior Authorization Professional Training course, learner accounts, technical access and corporate training.

1. Student and learner support

For help with enrollment, login, course access, progress, assessments or certificates, contact us:

Please include your full name, order number (if any), account email and a clear description of the issue. Do not send full payment card numbers, passwords or government identification numbers.

2. Course and pre-purchase inquiries

For questions about course content, learning objectives, prerequisites, access period, assessments or the Certificate of Completion, contact contact@biotheracademy.com.

3. Corporate training and partnerships

For group enrollments, corporate training or partnership inquiries, contact contact@biotheracademy.com. Please include your organization, role, approximate number of learners and the type of training you are considering.

4. Privacy requests

For privacy questions, personal information requests or cookie inquiries, contact contact@biotheracademy.com with the subject line “Privacy Request.” We may need to verify your identity before processing a request.

5. Mailing address

Biothera Academy LLC

Houston, Texas, United States

6. Important: do not send patient information

Please do not send patient-identifiable information, protected health information, medical records or confidential employer information through website forms or email. Our support channels are not intended to receive patient case files.

For payment issues, include the order number and transaction date, but never full card details. For urgent account-security concerns, use the subject line “Account Security.”